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For teams answering the same work questions

Give your team answers from documents it trusts.

Your team gets answers to repeat questions, linked to documents each person is allowed to read.

Teegan Johnson, Founder & Chief Growth Officer.30-minute call. No charge.

Book a 30-minute call→
Sample team questionHow do I request a software tool?Read the answer and its source ↓
Team handbook · Tools

Use the team request list. Name the responsible manager.

Allowed source for this role
What is included↓Ask a question first↓
Working with teams in Canada and the US

Sample questions and fictional internal documents

The answer needs a source this person may read.

Inspect a supported answer, an access boundary or a conflict between two documents.

Team sources
An answer in an allowed source

Team question

How do I request an approved software tool?

Add the tool to the team request list and name the manager responsible for its use.

Sample team handbook, tools section

For an approved software tool, use the team request list. Include the tool name and responsible manager.

Answer with its source
A question outside this role's access

Team question

What salary did a teammate agree to?

This role has no permitted source for that question. Ask the people-operations owner about the appropriate process.

Permitted-source check

The permitted source set contains the team handbook. It contains no individual pay records.

Do not retrieve a restricted answerTopic owner: People operations
Two documents disagree

Team question

Which expense form should the team use?

The two available instructions name different forms. The document owner needs to resolve the conflict before the assistant can give one answer.

Sample handbook and quick-start sheet

Handbook: use Form A. Team quick-start sheet: use Form B. Neither source marks the other as superseded.

Flag the conflict with both passagesTopic owner: Finance operations

The assistant answers from permitted documents. Gaps and conflicts go to the document owner.

Internal knowledge assistant

  • One assistant for the team and sources named in your scope.
  • Answers linked to the source file and passage, using sources the person may read.
  • A clear no-answer response and a suggested owner when the documents have no answer.
  • Tests using real team questions, a log of wrong or missing answers, and a written handover.

Pricing

US$7,500 audit. A separately scoped build.A paid audit. A separately scoped build.

Audit
The two-week audit costs US$7,500 fixed and is credited toward the build if you proceed. It maps the questions, sources and first workflow.The two-week audit is a paid assessment with a fixed fee and is credited toward the build if you proceed. It maps the questions, sources and first workflow.
Pilot build
A pilot costs US$25,000 to US$60,000 fixed over 30 to 90 days. We agree the team, sources, success measure and stopping rule in writing before the build.A separately scoped, fixed-fee pilot runs over 30 to 90 days. We agree the team, sources, success measure and stopping rule in writing before the build.
Ongoing support
Ongoing support is separate, from US$8,000/month, with an initial three months, then month to month.Ongoing support is separate, with an agreed monthly fee and an initial three months, then month to month.

Your team and its document owner

  • Your team asks the same process or product questions more than once.
  • You can name the first team and the questions it needs help with.
  • Someone owns the source documents and can review missing or wrong answers.

Questions outside the agreed documents

  • Customer-facing support or actions that change business systems.
  • A company-wide rollout, unlimited source connections or ongoing support within the pilot fee.
Team answer checklist
Team question
Approved docs
Source-linked answer
Illustrative walkthrough

From a repeat question to its source

Audit: US$7,500. Pilot build: US$25,000 to US$60,000.A paid, fixed-fee audit. A separately scoped, fixed-fee pilot build.

  1. 1Ask a work question

    Start with the questions your first team asks most.

  2. 2Find allowed sources

    Search the agreed documents that this person may read.

  3. 3Read the answer and source

    Show the response with a link to the file and passage behind it.

  4. 4Flag a missing answer

    If there is no source, say so and point to the person who owns that topic.

Illustrative workflow. The team, questions and sources are agreed in scope.

Preparing answers for one team

  1. 01

    Choose the first questions

    Use the audit to map repeat questions, where their answers live and who may read each source.

  2. 02

    Build and test with one team

    Test real questions with known answers. Check source links, access rules and the response when an answer is missing.

  3. 03

    Keep the gaps visible

    Log wrong or missing answers for the document owner to review. Your team keeps the assistant, its prompts, setup and handover notes.

Relevant work

See how we use our own knowledge base

Our published workflow connects company docs, code and operating notes. It records gaps so the source or search can be fixed.

See the knowledge workflow→

Use the workflow to discuss your team's first source list and questions.

Discuss team knowledge

Use a 30-minute call to describe the questions that keep coming back. Discuss the first team, the paid audit and what a pilot would need to do. No document access is needed to book.

Teegan Johnson
Teegan JohnsonFounder & Chief Growth Officer
Call agenda and calendar details
  • The repeat questions and who answers them today.
  • Where the source documents live and who keeps them current.
  • What the audit would cover and how a pilot would be judged.

30 minutes with the Strataigize team, online. Times show in your timezone. Your calendar invitation confirms the organizer and time, and includes the meeting link.

Ask a question first↓

Prefer email? teegan@strataigize.com

Your consultation

Choose a time, then tell us what matters.

30 minutes with Teegan Johnson, Founder & Chief Growth Officer. Your calendar invitation will include the organizer and meeting link.

Fields marked with * are required.

1. Choose your time

More dates may be available on the booking page.

Choose a time to continue.

2. Your details

Name the question type and where the answer should live. Leave out personal data, private documents and login details.

Optional updates

Strat-Ai-Gize Marketing & Automation LTD., 700 W Georgia St, Vancouver, BC V7Y 1B6. hello@strataigize.com. Privacy policy and SMS terms.

By confirming, you ask Strataigize to use these details to arrange your consultation and send its confirmation, reminders and scheduling updates by email. The optional text choice is separate. Privacy policy.

Check your calendar invitation before making another booking. If you need help, email hello@strataigize.com.

Book a 30-minute call

Choose a time on our booking page. It opens in a new tab and shows the times in your timezone.

See available times→
Ask about repeat team questions+

Teegan Johnson, Founder & Chief Growth Officer, will follow up by email. Fields marked optional can be left blank.

Name the question type and where the answer should live. Leave out personal data, private documents and login details.

For optional text updates.

Text updates

Email follow-up is about your request. Unsubscribe anytime. Privacy · SMS terms

Email your question

Questions about team answers

What if the answer is not in our documents?+

The assistant says it has no supported answer and points to an owner. Missing answers go into a gap log for review. It is built to use your sources, not fill gaps with a guess.

Do we need all our documents ready first?+

Start with one team and the questions it asks most. The audit checks the source list, missing material and who owns it before a build is scoped.

Which tools can it read?+

The published service supports document stores, wikis, chat and tickets. We agree the actual systems and access in scope. The assistant uses sources the person asking is allowed to read.

Does the audit price include the assistant?+

The audit and pilot are separate. The US$7,500 audit is credited toward the build if you proceed. The fixed pilot range is US$25,000 to US$60,000; ongoing support is separate.The audit and pilot are separate. The paid audit is credited toward the build if you proceed. The fixed pilot fee is agreed before you commit; ongoing support is separate.

Pick a time →
Strataigize
700 W Georgia St, Vancouver, BC V7Y 1B6604-720-3967

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