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User Retention

Keep the users you paid for.

Onboarding, paywall, and lifecycle optimization that turns installs into long-term subscribers.

+475%
Subscription rate, AI fitness app
+25%
Subscriptions in 35 days, Backroad Mapbooks
+300%
Subscriber growth in 30 days, Kleo

What it is

The short version.

Retention is where app profitability is won or lost. We optimize the first session, the paywall, and the lifecycle messaging that follows, so the users you paid to acquire convert, stay, and renew, lifting LTV across every channel at once.

What's included

Done for you.

Onboarding

First-session flows that get users to value fast, the single biggest driver of D1 and D7 retention.

Paywall Optimization

Pricing, packaging, and placement tests that lift trial-to-paid without raising acquisition spend.

Lifecycle Messaging

Push and email sequences timed to real behavior to drive activation, resurrection, and renewal.

FAQ

User Retention, answered.

Where do retention gains come from first?

Usually onboarding and the paywall. Getting users to the 'aha' moment faster and matching the paywall to intent are the two highest-leverage moves, and they compound the value of everything acquisition brings in.

Do you work on the product or just messaging?

Both. We optimize lifecycle messaging and the in-product moments (onboarding, activation, paywall) that drive whether users stay.

How do you measure retention success?

By cohort retention, trial-to-paid, and lifetime value, not vanity engagement. The goal is users who stay and pay.

What does retention optimization cost?

Retention work is not a separate line item. Onboarding, paywall, and lifecycle optimization run inside the full mobile growth retainer (user acquisition, ASO, and the creative loop as one program) at $6,000 to $15,000 per month, month to month after the first 3 months. Ad spend is separate and billed by the platforms directly; we manage from $25,000 per month in media.

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